Play responsibly at mb398
Gaming is for fun and entertainment only. Use mb398's tools to stay in control and manage your money and time in a balanced way.
Playing in balance
At mb398, we always put our players' wellbeing first. We genuinely believe that playing games on our platform should be an enjoyable experience. That is why we make sure every player has access to the tools and information they need to stay in control and play responsibly.
We understand that gambling can develop into an uncontrollable habit. What starts as everyday entertainment can lead to financial problems, relationship problems, or mental health issues. mb398 has built in a range of tools to help prevent that from happening.
Tools to keep yourself in control
Setting a Deposit Limit
You can set a maximum deposit amount for each day, week, or month in advance. The system will automatically prevent any deposit that goes over your set limit.
Taking a Time-Out
When you need a short break, you can take a Time-Out from 24 hours up to 6 weeks. During the Time-Out period you will not be able to log in and play, but your account will not be deleted.
Self-Exclusion Block
If gambling is causing serious problems, you can set a Self-Exclusion for 3 months, 6 months, or over one year. During this period, your account cannot be accessed by any means.
Checking Your Gaming History
You can view your gaming history, deposit and withdrawal history, and activity records. You will have a clear picture of your spending.
24/7 Support
If you have any gambling-related concerns, you can contact our support team in Burmese at any time via Live Chat.
21+ Age Restriction
Only players aged 21 and above are allowed to play at mb398. We have verification measures in place to prevent underage access.
Signs of Problem Gambling
If you notice one or more of the following signs in yourself, be aware that gambling may be becoming a problem —
- Feeling like you must keep gambling to win back money you have lost
- Gambling is affecting your work, family or relationships
- Looking back at how much you have wagered and realising it is more than you intended
- Borrowing or asking for money from friends or family to fund gambling
- Feeling like you need to hide your gambling and being afraid to discuss it with family
- Feeling restless or irritable when you are unable to gamble
- Gambling is disrupting your daily routine, eating or sleep
If you are experiencing any of these signs, do not blame yourself — contact the mb398 Support team right away and request access to our responsible gambling tools.
How to Request Controls
Open Live Chat
Click the Live Chat button on the mb398 website to connect instantly with our support staff in Burmese. We are available 24 hours a day, 7 days a week.
Tell Us Which Tool You Need
Let us know clearly which tool you would like set up — Deposit Limit, Time-Out, or Self-Exclusion. Our staff will guide you through the process.
Confirm the Action
Our staff will apply the settings and send you a confirmation email. A Deposit Limit will not affect your gameplay in any other way — it simply adds a spending control.
Check That Everything Is in Place
Confirm the effective date of your settings with our support staff and verify that the changes are reflected on your account.
Good Gambling Habits
- Set a budget before you play and stick to it
- Limit your play time and spend the rest with your family
- Avoid chasing losses in the hope of winning your money back
- Always remember that gambling is not a way to earn income
- Do not rely on gambling to solve financial difficulties or personal problems
- Avoid gambling when you are under the influence of drugs or alcohol
- Take regular breaks and do not treat gambling as your only form of entertainment
- If gambling-related problems arise, seek help immediately
21+ only
Age 21+ Restriction
mb398 strictly prohibits anyone under the age of 21 from taking part in gambling. Date of birth verification is carried out at registration, and any suspicious accounts are reviewed and blocked by our team. If parents or guardians are aware that a child or person under 21 may have access to their computer or mobile device, they can install parental control software on their own devices.
Need Help?
If you feel that gambling is causing problems, you don't have to face it alone. mb398 support staff can immediately set up self-requested tools for players.
24/7 Live Chat
Open the Live Chat on the website at any time and contact us in Burmese. You can talk about gambling-related issues without any embarrassment.
You can privately reach out to [email protected] about personal gambling-related issues. We are here to listen and help.
Play Responsibly, Have Fun
mb398 is committed to making gambling an enjoyable activity. Stay in control of your play and enjoy the games.